I am writing this post in the notes programs of my iPad because I cannot presently get on line.
We just had a visit from Dillon, a technician with QuantumFiber, the internet provider we are switching to. I would like to say good bye CenturyLink and good riddance. Unfortunately, Quantum is the company that CenturyLink is being absorbed by.
Dillon told me that because CenturyLink is slowly going away, they have reduced funding to their Customer Service. I am ready to attest to the fact that their Customer Service is pretty bad.
Dillon came in and installed the new high speed modem we will be using. Dillon was a 25 year old guy who seemed quite competent.
Dillon has just left and we still don’t have our internet back. Apparently, there is a problem in Dallas (the one in Texas) at one of their facilities that is preventing them from contacting our modem.
Our phone is still working, so that is good news.
Dillon hopes the problem will be resolved by noon but definitely today. They told him to move on to his next job and whatever the problem is here can be resolved over the airwaves.
That, of course, remains to be seen.
So, once again, here we sit without interweb connection. It makes me feel sad, alone and very sarcastic.
Stand by!
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